Privacy Policy
Last updated: 6/2/2026
1. Introduction
At Shashti Karz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and billing address
- Vehicle Information: Make, model, year, and registration details
- Payment Information: Credit card details and transaction history
- Service History: Records of services booked and completed
- Communication Data: Messages, reviews, and feedback
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our car detailing services
- To process your bookings and payments
- To send you service confirmations, updates, and reminders
- To respond to your inquiries and provide customer support
- To improve our services and develop new features
- To send promotional offers and marketing communications (with your consent)
- To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Payment Processors: To process your payments securely
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services, remember your preferences, and provide personalized content. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our website or customer service channels. We are committed to addressing your concerns and protecting your privacy.